With the Galaxy S4, Samsung clinches its goal
of global smartphone domination. The supercharged Android 4.2 Jelly
Bean device may look like a toy compared with the stunning HTC One and the dapper iPhone 5.
But taken together, its blazing quad-core processor, colorful 5-inch HD
screen, sharp-shooting 13-megapixel camera, and mile-high stack of
software extras make the Galaxy S4 the most powerful superphone anywhere
in the world.
What does the Galaxy S4 have? A better question is: what
doesn't it have? There's the 1080p screen, zippy processing speeds that are ideal for gaming,
and an IR blaster that can control your TV. Then there's the parade of
camera tricks that cram action shots into one scene, use both front and
back cameras, and film a video in slow-mo. The GS4 can harness your
eyeballs to pause video, and it can answer a phone call with the wave of
your hand. Unlike the HTC One and the iPhone 5, it also piles on
expandable storage space and a removable battery.
It's true: most
of the GS4's featurettes aren't essential -- and some aren't even very
useful, like the camera's Eraser mode, which I never got to work, a
subpar optical reader, and a translation tool that just duplicates what
Google Translate already does. While none stands out as a must-have,
cannot-possibly-live-without extra, these features do add up to a
compelling testament that the Galaxy S4 is more than a step ahead of the
pack.
So, if you want a lovingly crafted statement phone that
barely strays from Android's core offering, then buy the HTC One, which
also has double the internal storage for about the same price. But if
you're looking for a superphone that surpasses all other handsets on the
features front, then you'll find in this deserving all-around flagship a
strong mix of extremely competent hardware and aspirational software
with very few major drawbacks.
Editors' note: This
Samsung Galaxy S4 review reflects a week of in-depth testing. I'll
continue expanding the review in the upcoming weeks and months as I
spend even more time with the device across U.S. carriers.
Design and build
Throughout the lifetime of Samsung's Galaxy S line,
one of the biggest complaints levied against the manufacturer was --
and is -- how its plastic construction and flimsier-looking industrial
design fall short compared with premium rivals from Apple and HTC.
No,
Samsung sticks by plastic, and points to only a handful of Android
enthusiasts who really care about vaunted materials like aluminum and
glass. Yet the phone maker has also made an effort to add more "refined"
touches to the Galaxy S4.
The Samsung Galaxy S4 is made of more modest material than the HTC One, left, and iPhone 5.
(Credit:
Josh Miller/CNET)
Indeed, when you compare the S3 and S4 side by side,
you note a more rectangular home button, and metallic accents around the
rim. The S4's 5-inch screen is taller and the bezel surrounding the
display slimmer. Its volume and power/lock buttons are metallic-looking
polycarbonate, and tooled to have slanted sides and a flat top. Look
closely, and you'll see that the gaps around these controls are
narrower, too.
The GS4's metallic spines are also reworked to be
steeper and less curved than the Galaxy S3. In fact, while Samsung
boasted its GS3 was inspired by nature, the GS4's straight sides seem to
be inspired by the iPhone 5 or HTC One.
Samsung's Galaxy S4, left, looks a lot like its predecessor, the Galaxy S3.
(Credit:
Josh Miller/CNET)
At 5.4 inches tall by 2.8 inches by 0.3 inch thick,
the Galaxy S4 is actually 0.7 millimeter thinner than GS3, and at 4.6
ounces, it's 0.7 ounce lighter as well. Yet, the S3 and S4 generations
still look so similar, you might not know the difference if you're not
looking closely. When in doubt, flip the S4 over to see the new tiny
black-and-silver diamond design on the black mist model, or a similar
pinprick design on the white frost edition. As with the Galaxy S3's
brushed-plastic backing, the newer generation is so reflective, you
could use it as a makeshift mirror.
Compare Galaxy S4 specs with the HTC One, iPhone 5, and BlackBerry Z10.
All about the screen
Let's head back to the screen for a minute. The 5-inch 1080p HD display
yields a pixel density of 441ppi, which is higher than Apple's 321ppi
screen and lower than the HTC One's 468ppi screen. In the end, I'm not
sure how much these pixel density wars matter.
The naked eye doesn't calibrate numbers, but it does understand if an
image looks rich and sharp and detailed, versus dull and blurred.
Carrying
on its fine tradition, the Galaxy S4's HD AMOLED display nails it with
color saturation and contrast, sharply defined edges and details.
Articles are easy to read, gameplay looks good, and photos and videos
look terrific.
The Galaxy S4 is a little large for more snugly-fitting pockets.
(Credit:
Josh Miller/CNET)
In a new display setting, Samsung attempts to correct an old complaint about certain colors, like green, looking
too
saturated. In the screen mode settings, you can choose to let the GS4
auto-adjust the color tone depending on what you're looking at. As on
the Galaxy Note 2,
you can also manually select from dynamic, professional photo, and
movie presets, the latter of which CNET display guru David Katzmaier
says yields the most accurate colors.
There
are a few other important things to note about the Galaxy S4's display
besides color and sharpness. As with the GS3, this year's model is
highly reflective indoors and out, and even at its full brightness, it
can seem dim outside when fighting bright light.
Outdoor
readability in strong sunlight is really tough; when taking photos, I
very often couldn't tell that my finger covered the lens until I got
back inside, a plight that ruined several pictures. Now would have been
the time for Samsung to follow Nokia's lead with its excellent polarized
screen filter on phones like the Nokia Lumia 920.
A look at the Galaxy S4's B-side.
(Credit:
Sarah Tew/CNET)
At least Samsung did mimic another terrific Nokia
implementation, giving the S4 a sensitive screen you can navigate with a
gloved hand in addition to the naked finger.
On top of possessing a sensitive screen, the Galaxy S4 is also the first commercially available device to feature the thinner, stronger Gorilla Glass 3 cover glass.
Features layout
The phone's screen is a big deal, no doubt, but in my opinion, the other
most interesting new real estate lies north of its display.
A
2-megapixel front-facing camera sits in the upper-right corner,
neighbored to the left by ambient light and proximity sensors. To the
left of the speaker grill is the phone's IR, or infrared, sensor.
There's also an LED indicator at the top left corner. This will glow or
blink green, red, or blue to indicate certain activities.
An infrared blaster turns your Galaxy S4 into a universal TV and DVR remote.
(Credit:
Sarah Tew/CNET)
Sharing the top edge with the phone's 3.5-millimeter
headset jack is the Galaxy S4's brand-new IR blaster, which you'll use
in conjunction with the Watch On app as a TV remote (it works!) All
things being equal, I prefer how HTC integrated its IR blaster in the
One's power button.
Below the screen, the home button takes you
home (press), launches Samsung's S Voice app (double press), and loads
up recently opened apps (hold). Press and hold the menu button to launch
the Google Search app with Google Now. The back button is self-explanatory.
You'll
adjust volume on the left spine, charge the phone from the bottom, and
turn the phone on and off from the right spine. On the back, you'll see
the 13-megapixel shooter and LED flash just below. Pry off the back
cover to get to the microSD card slot, SIM card slot, and battery.
Samsung worked on making the GS4's volume and power buttons look more high-end.
(Credit:
Josh Miller/CNET)
So do I like the new design? I do. Its sharper edges
do make it look like a more premium device than its predecessor, but it
won't ever be as eye-popping as the gorgeous HTC One or as understatedly
elegant as the iPhone 5. Still, it's pleasant to look at and, in my
opinion, more comfortable to hold than the other two.
The only
thing I don't like is how Samsung's power/lock screen seems to easily
light up the phone while it's tossed around in my purse. Over the years,
this has been a constant personal annoyance, not only to find a phone
turned on that I had clearly turned off, but more importantly, to see my
handset's battery level low because I hadn't realized the screen was
sucking it down. I'd probably prefer this button up top.
OS and interface
The
Galaxy S4 proudly runs Android 4.2.2 beneath its very highly customized
Touch Wiz interface. Argue the pluses and minuses of stock Android
versus overlay all you want -- Touch Wiz has long looked outdated and
stale (especially compared with HTC's fresh new UI,) but Samsung's pile of software lets the GS4 go places that a stock Android phone can't even dream about without rooting and mods.
Take
my favorite new interface addition, for example. Samsung has bulked up
its one-touch system icons in the notifications shade. Tap a new button
in the upper right corner to expand the list to 15 icons you'll no
longer have to dig through settings menus to find. If you press the edit
button, you'll be able to drag and drop icons to reorder them. This is
very cool and extremely useful for finding and toggling settings.
The new notifications shade on the Galaxy S4
adds a heap of new one-touch settings options; you can reorder their
positions in the edit menu.
(Credit:
Screenshot by Jessica Dolcourt/CNET)
Menus play a huge role in the Touch Wiz ecosystem, so
new users shouldn't neglect them. This is where a tremendous range of
editing and advanced settings options live for apps as diverse as the
home screen, the browser, the keyboard, and so on.
In an attempt
to simplify the settings menu, the GS4's gets a makeover that breaks up
topics into separate screens for connections, device items like the lock
screen, gestures, and keyboard settings, an accounts pane, and the More
category for battery, storage, and security concerns.
Keyboard options
I have a love-hate relationship with every virtual keyboard I meet. I
demand grammatical and spelling accuracy, but am also apparently a
sloppy typist. Punctuation always takes too long to insert and
autocorrect rarely seems smart enough.
Swype and the default Samsung keyboard are two options. You can also input voice and handwriting besides.
(Credit:
Screenshot by Jessica Dolcourt/CNET)
The Galaxy S4 gives you a few options. There's the
standard Samsung keyboard, which lets you turn on SwiftKey Flow for
tracing out words. There's also a separate Swype keyboard you can use
instead.
I still became aggravated with mistakes and a slower
typing flow than I wanted, but I did like the multiple Samsung keyboard
options to introduce handwriting or insert images from the clipboard --
not that I can see myself using either.
Lock screen
In the Galaxy S4, the lock screen has become a more customizable place.
You'll still choose if you swipe to unlock or use a passcode or face
scan, and you can still add and order lock screen icons that serve as
shortcuts to the camera, search, and your contacts.
Now, however, there are lock screen widget options, similar in concept to what you can get on Windows Phone,
but different in execution. For example, you choose if you'd like to
see the clock or a personal message on the screen, and if you'd like to
swipe to open a list of favorite apps or launch the camera (I chose the
camera and clock).
You can choose from a couple of widgets on the lock screen, but better swipe on top to unlock to the app.
(Credit:
Screenshot by Jessica Dolcourt/CNET')
Getting the camera to open from the lock screen isn't
all that intuitive. The trick is to swipe right to left near the top of
the widget. If you swipe on the bottom half of the page, you'll go
straight into the home screen.
There's also a nice new lock
screen effect: Light. With Air View enabled, a point of light follows
your fingertip as you hover over the display.
Easy mode
If the full Touch Wiz experience feels too confusing, Samsung is trying what others, such as Korean competitor Pantech, have done to simplify its take on Android with an easy mode.
Around
in Samsung products since the Galaxy Note 2, easy mode, which you can
start during the setup process or find later in the settings, replaces
your home screens and reskins some critical apps (calendar, browser,
contact list, and so on) to pare down the quantity of confusing options.
Easy Mode vastly simplifies the Android experience on the home screens and within certain key apps.
(Credit:
Screenshot by Jessica Dolcourt/CNET)
You'll still get access to core apps and features,
even some extra camera modes. The icons and fonts enlarge across the
easy-mode apps, and the browser includes a plus/minus icon for further
increasing the phone's font size. The settings menu, however, remains
the same, and it's easy to toggle back and forth from the "light"
interface to full-on Touch Wiz.
Apps and features
Before diving into the GS4's feature list, let's just run through one
of its key inner workings: how it communicates wirelessly. It goes
without saying (but I'll say it anyway) that the Galaxy S4 is up-to-date
in all its radios and communications. The phone supports 4G LTE here in
the U.S. and in other regions.
The Galaxy S4's software up close
There's support for NFC and Samsung's S Beam version of
Android Beam, which can send files like photo and video as well as
documents and URLs. You'll also find Bluetooth 4.0, and although Samsung
doesn't advertise it, there's sometimes wireless charging support as
well, if you swap in a different back cover, which isn't available for
the U.S. at the moment.
Wi-Fi is 802.11 a/b/g/n/ac (5GHz), and
the handset can serve as a mobile hot spot for up to 10 devices. Wi-Fi
Direct and DLNA support are a go, and a renamed feature that used to be
known as AllShare Cast, can mirror the contents of your phone's screen
with another device. Samsung's Kies app connects you with your computer
over Wi-Fi.
Preinstalled apps
Between Samsung and T-Mobile, there are plenty of apps to get you
started, beyond essentials like a calculator, calendar, and music
player, and Google services like turn-by-turn navigation and Gmail.
The GS4, in white frost and black mist colors.
(Credit:
Jessica Dolcourt/CNET)
T-Mobile's app posse includes titles like the T-Mobile
hot spot, account manager, visual voice mail, and T-Mobile TV. (I had
to uninstall and disable one management app whose unwanted alerts kept
popping up in my notifications tray.)
Meanwhile, Samsung piles on
with its chat app and the S Memo app, which I keep trying to like and
which keeps disappointing me with overcomplication.
There are
also hubs for Samsung's featured programs, and the commercial music and
video Hub that's run by 7 Digital. Samsung Link looks new, but really
isn't. It's the GS3's All Share Play, renamed, and it, too, shares
content across "smart" devices.
Samsung also includes branded
versions of its own translator, a calories and exercise app, and Watch
On, its TV remote-plus-video-rental app (more on all these later). A
special version of Flipboard is installed; this build takes advantage of
Samsung's Air View functionality to preview content when you hover over
it.
Samsung's Hub lets you download, rent, and buy music and movies.
(Credit:
Sarah Tew/CNET)
The Story Album app is new as well. You can use it to
create narrative albums with photos and text, and print (buy) a photo
book through the service Blurb. I'm generally a fan of Blurb and of
anything that makes it easy to put those camera photos to practical use.
However, I didn't appreciate the app popping up notifications to
"suggest" albums for me to create and books to buy.
I'm about to
dive a little deeper into the heaps of Samsung apps and software
features, so keep reading for more, or skip ahead for details on call
quality, processor performance, and battery life.
Eye-tracking and gestures
Eye-tracking software sounds like a cool, futuristic power for
controlling your phone with your peepers, but that's really only partway
true. It isn't so much that the cursor or text follows the movement of
your eyes, which you probably wouldn't want anyhow, if you think about
it. More generally, the software knows when you're paying attention and
when you avert your gaze.
Smart Pause and Smart Scroll are two
features that build off the Galaxy S3's optional Smart Stay feature,
which kept the screen from dimming when you looked at it. In the GS4,
tilting the screen up or down while looking at it scrolls you up or
down, say if you're reading a CNET story, of course. As a daily commuter
with one hand on the phone and one on a hand strap, I think this could
be a more convenient way to catch up with news while on the train or
bus.
With Smart Pause turned on, videos pause when you look away and start up again when you focus back on the screen.
(Credit:
Sarah Tew/CNET)
I really like the idea of Smart Pause, which halts a
video you're watching when your eyes dart away, then resumes when you
start paying attention again. Smart Pause was more responsive and easier
to control than the scrolling, which experienced some abrupt motions
and a short lag time.
While you can make googly eyes at the GS4,
most gestures are still reserved for your fingertips. Hovering features
known as Air View make their way from the stylus-centric Galaxy Note 2
and Galaxy Note 10.1 tablet to the Galaxy S4, but replace the stylus with your digit.
Hover
your finger and you can preview a video clip or image from the photo
gallery, glance at browser tab thumbnails, find your place on a video
timeline, and check out an e-mail. You'll also be able to magnify
calendar events and get a closer look in speed dial. As I mentioned
above, Flipboard has built a customized app to work with Air View that
lets you hover over a tile to see which articles lie beneath.
You can control the Galaxy S4 by waving your hand in front of the camera sensor.
(Credit:
Sarah Tew/CNET)
In addition to hovering with a fingertip, you can wave
or wipe your whole hand in front of the screen (and sensor near the
Samsung logo) to navigate around. For example, enable this gesture and
you can agitate your palm to pick up the phone or switch songs in a
playlist. Steadily sliding your hand back and forth can advance photos
in a gallery, or browser tabs. You can also scroll up and down in a
list.
The feature was a little jerky and jumpy when I tried it,
but it did work. As with eye-tracking, you'll have to wait a half-second
to see results. Luckily, air gestures are sensitive up to 3 or 4 inches
off the top of the phone, so you have a little latitude...or altitude,
as it were.
Samsung really envisioned using these gestures in
specific scenarios, mostly when your hands are already full with
something else. For instance, you'll probably never wave your hand over
the phone to answer it unless you're in a car, but when you do, it'll
automatically pick up in speakerphone mode. If you have Bluetooth
pairing, it'll kick into the car's Bluetooth if you answer that way.
Likewise, passing your hand over the sensor to advance music titles works best when your phone is docked on your desk.
Your phone, the TV remote
Like HTC's One, you can program the Galaxy S4 to command your TV, DVR,
Blu-ray player, home theater setup, and streaming set-top box. Although I
set it up with a Samsung TV, it should work with pretty much any TV on
the planet.
To use it, fire up the Watch On app -- which, also
like the HTC One's app, is powered by Peel behind the scenes -- and go
through the reasonable setup process. Once you're good to go, you'll be
able to pull up remotes for your TV and DVR, plus a universal remote.
There's a Netflix tie-in as well, but I was also able to use my usual
Netflix setup through the TV's extra tools.
I found Watch On easy
to use, and within a few minutes I was flipping through live TV
listings, playing shows through Netflix, and setting up new DVR
recordings using my phone.
If there's one area of the controller that could use some
work, it's the visual cue that you can scroll down the remote's
interface for even more button options. The remote did hang once, and I
had to close the app and reboot it to get things going again. However, I
blame the TV, which sometimes does that, more than the remote.
In
addition to browsing, Watch On bundles a recommendation engine that
churns up suggestions as you use it. Filter by categories like new,
comedy, or drama, or pull up the context menu for a universal search --
this includes live listings
and Samsung/Peel's premium video library. You can also switch over to the On Demand tab to access show rentals.
If you're feeling social, you can give on-demand shows a thumbs-up or thumbs-down and recommend listings on Facebook and Peel.
Samsung's Watch On app has a universal remote, as well as separate controls for your TV and DVR.
(Credit:
Jessica Dolcourt/CNET)
I'm not as big a fan of the interface for the
universal search results. I'd love icons on the results page to display
at a glance what kind of content it is without first having to click on
the result for more details. This would be a natural fit for hovering
with Air View.
If you have the right kind of Samsung TV from 2012
or 2013, you can also use DLNA sharing features to swap content between
your phone and TV. One scenario is watching a video you caught on your
phone's camera on the big screen. Another is wanting to continue
watching your show even when you leave the room to do something else.
Warning: you have to be within the IR range.
Oodles of extras
If you thought Samsung couldn't add more software features, think again. Here are a few more:
Multi window:
Turn it on to create a split-screen view with two apps, say the browser
and S Memo note app. This neat feature first came onboard with the
Galaxy Note 2 and available on the Galaxy S3 as a premium suite add-on. I
like it, but a small number of vetted apps limits its functionality.
Setting up a Group Play session is pretty
painless; the lead person can control aspects of the share, like volume
and surround sound.
(Credit:
Screenshot by Jessica Dolcourt/CNET)
Group Play: A bulked-up and reenvisioned
version of the GS3's Group Cast, Group Play can share music, video,
documents, and games across close-range, ad hoc network of connected
phones. Music and games-sharing works with GS4 phones for now, but you
can broadcast the other content to Galaxy S3s. A much more streamlined
setup process makes it worth trying out for multiplayer gaming and
surround sound through the phones' speakers. Here's a closer look.
Samsung took its maligned S Voice assistant and broke out
S Voice Drive, a mode specifically meant for use behind the wheel. Come back soon, we'll have a deeper review of that feature shortly.
A bunch of people can play games over Group Play, like poker, while sitting in the same room.
(Credit:
Screenshot by Jessica Dolcourt/CNET)
S Translator: Speak or type into this extremely
handy translation tool to get verbal or written assistance in one of 10
languages. It worked mostly well in my tests, though translation wasn't
perfect. It's a cool app that absolutely mimics Google Translate with
no additional benefit I can immediately see, apart from not having to
download Google Translate. See it here in action.
Optical reader: Optical character recognition readers (OCR) have been in the works on mobile for
years,
and while they're getting better, most are still pretty bad. It's nice
that Samsung's built-in OCR tool reads business cards and adds them to
your contact book, includes a QR code scanner, and uses S Translator's
back-end to read signs and menus in other languages. This one didn't
work as well as I wanted. For instance, it'll capture an e-mail address
to add, but doesn't seem to be able to also fill in the person's name,
address, and title.
With Google Translate, S Translator doesn't seem strictly necessary, but it worked well enough during tests.
(Credit:
Screenshot by Jessica Dolcourt/CNET)
S Health: Once again, Samsung attempts to take a
slice of the pie that others have baked first. S Health is a pretty app
that logs your exercise and calories. Since it's preloaded,
weight-watchers might be more inclined to use it than to download
something new. More dedicated fitness buffs can pair it with Samsung's
new S Band wrist accessory, heart rate monitor, and body scale to sync data. Stay tuned for full reviews of the app and electronics.
The S Health app tracks calories in and out,
and can sync with compatible accessories like a fitness band and heart
rate monitor.
(Credit:
Sarah Tew/CNET)
Samsung Hub: The redesigned marketplace for
music, video, and games incorporates Air View to pop up contextual info,
like rental price. The Hub, served by 7 Digital, ties into your Samsung
account, so you can also access purchases from Samsung's TVs and
tablets. Now, all your purchases show up in your media gallery alongside
all your other content, a significant improvement.
Knox security: The Galaxy S4 is the first phone to ship with Knox, the company's newest security layer.
In a nutshell, Knox gives you easy access to your personal and
corporate profiles so you can use your own phone in a business capacity.